Customer Service Administrator – Opportunity

Another Role has come up where I work – see below and apply here

We are looking for an experienced Customer Service Administrator to provide high levels of customer service, administration and undertake other tasks required to ensure the smooth running of the business.

Our company is a small but expanding business in the logistics industry, supplying the next generation of trailer management equipment. We are currently based in Folkestone but are looking to relocate to Ashford, Kent.

Your key responsibilities will include

– Liaising closely with clients via telephone and email, building strong rapports and customer satisfaction

– Keeping internal database systems accurate and updated

– Issuing invoices to clients and vendors, carrying out credit control to enable prompt payment

– Processing and monitoring sales orders ensuring delivery deadlines are met

– Maintaining product stock levels, performing quality checks and processing warranty returns

– Supporting the Service Engineer, scheduling and planning their work diary

– Analysing data and compiling accurate reports to senior management

The skills, knowledge and qualifications required to be successful in this role are

– Strong customer service and administration (preferably NVQ qualifications or related field)

– Highly organised, prioritise effectively and exceptional attention to detail

– Excellent interpersonal and communication skills

– Professional self-starter and ability to work unsupervised

– Great numeracy

– IT literate, proficiency in Microsoft Outlook, Excel & Word

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Game of Thrones – the Payoff

Last season (Season 5), I was getting more and more worried about Game of Thrones. Sure I loved it kept me gripped and on the edge of my seat – wanting the next episode to come as quickly as possible.

game-of-thrones-season-7-series-ending-finale

But that in a way was my worry. Most of that tension came from the sudden twists in the plot, from the fact that no one was safe and you just could not predict what was going to happen next.

However – take that away – for example, watch it a second time when you know what is coming and what is left? A lot of sex and violence – and sexual violence.

What did that make it? Would it feel a very different and lessened show as the years passed and we got a different perspective on it?

Well, this season was the reason – this season was the payoff.

How?

Well, we recently went to see the latest Star Wars film (The Force Awakens). It was entertaining enough – did a good job of what it is expected to do – it’s Star Wars, not Shakespeare.

force-awakens

But you don’t feel for the characters. OK you are tense when they are in danger but when the good guys beat the bad guys – as you know they will do – it doesn’t mean anything. They win because  they are the good guys – that’s all. In some respects, in a lot of modern films, the bad guys are often cooler!

This season’s Game of Thrones showed how to do it properly and gave meaning to all that violence. We have lived and suffered with the characters we love for a long time now. We have felt them suffer, we have felt their losses, we have shed tears over the many unjust deaths.

And we have learned to hate the perpetrators of evil – and this season without giving too much away has seen a few of the best get their comeuppance.  And we felt it! It mattered! We punched the air when they bit the dust and it mattered that the good guys won – it meant something.

The plot has played the long game properly! It has made the whole – so far – much more worthy in my opinion and one of the greats of the small screen.